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ALFA CX

Our Customer Experience software allows brands to listen to their customer across every touchpoint.  With real-time actionable insight at its core, the software enables brands to see what's most important to focus on to drive meaningful change across their business.  Our team of skilled developers are responsible for building the latest technology that powers our platform. Our data scientists leverage cutting-edge AI processes to provide valuable insights. And our research colleagues bring their real intelligence to the table, ensuring that our insights are grounded in reality. Together, we're able to deliver a powerful and effective solution to enable increased customer satisfaction.

Our Services

Casual Meeting

1

CX Software

Listen to your customers across every touchpoint using our innovative Software to connect with your customers for frictionless feedback across the customer journey

2

Insight

Our technology serves insight real-time.  Our Data Scientists and Researchers delve deep into the data to share nuggets to unlock opportunity and drive significant change.

3

Consultancy 

Use our CX experts to plant the seed of change and demonstrate how putting the customer at the heart of your business will allow you to reap substantial rewards.  Our CX workshops are gaining a reputation for challenging the status quo and arming brands with the skills to implement their own CX strategy.

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